We’re providing you with this information as part of our ongoing compliance with recent changes to the law, and to make sure we're clear and honest about your privacy when using our website.
Like most websites, our website uses "cookies" and files that are similar to cookies. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
To ensure you get the most enjoyable experience out of using our website, as well as the full use of the online shopping and personalised features, your computer, tablet or mobile device (“device”) will need to accept cookies.
Our Cookies Policy provides you with information on what cookies may be set when you visit our website and how to enable, control or delete those cookies.
What are Cookies?
We also work with selected third party companies who may also set cookies on your device during your visit to our website. They may use the information collected from their cookies to serve ads to you on different products and services based on what you may be interested in, however we do not have control over this so cannot be held responsible for how they use this information. Please refer to their website policy to find out more.
Cookies used on our website
To ensure you get the most enjoyable experience out of using our site, as well as the ability to order products and utilise personalised features, you will need to accept cookies on your computer or mobile phone.
If you don’t accept cookies, our website will not work. However, if you'd prefer to control or delete cookies from our website or any other website – see our section on How to Manage Cookies.
The following is a list of all the cookies used on our website set out by category:
Strictly necessary cookies
These cookies are strictly necessary to provide the services that you have specifically asked for on our website and essential to enable you to move around our website and use its features, such as logging in and messaging other users. Without these cookies, all of these services will be unavailable.
These cookies collect anonymous information on the pages visited. By using the website, you agree that we can place these types of cookies on your device. They collect information about how visitors use the website, for instance which pages visitors go to most often, and if they get error messages from web pages. They don't collect information that identifies a visitor. It is only used to improve how the website works.
These cookies remember choices you make to improve your experience. By using our website, you agree that we can place these types of cookies on your device. They allow our website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.
These cookies are used to deliver advertisements that are more relevant to you and your interests. By using the website, you agree that we can place these types of cookies on your device. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of an advertising campaign. These cookies are usually third parties cookies.
Third Party Cookies
When you use our website, you may notice content provided by somebody other than us, for example a third party company, you may be sent cookies by these companies. Also, if you 'share' our content with friends through social networks – such as Facebook and Twitter - you may be sent cookies from these websites
It's important for you to know that we have no access to or control over cookies used by these companies or third party websites. We suggest you check the third party websites for more information about their cookies and how to manage them. We are currently evaluating our third party companies that may set cookies on our website include and will update this section as soon as possible.
How to Manage Cookies
Cookies allow you to take advantage of some of our website's essential features; we recommend you leave them turned on. Please be aware that if you disable or delete cookies our website will not work.
The Help menu on the menu bar of most browsers will tell you how to enable or prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.
- If you use a PC - click on 'Help' at the top of your browser window and select the 'About' option
- If you use a Mac - with the browser window open, click on the Apple menu and select the 'About' option.
- For Flash Cookies (or Local Shared Objects) – The Adobe website provides comprehensive information on how to delete or disable Flash cookies - see http://www.adobe.com/security/flashplayer/.
- For Third Party Cookies – If you'd like to opt out of third party company cookies - please use the-opt out tool offered by members of the Network Advertising Initiative (NAI) – see http://www.networkadvertising.org/managing/opt_out.asp.
If you’d like to opt out of cookies created by 'sharing' our content through social networks – such as Facebook and Twitter – we suggest you check the third party websites for more information about their cookies and how to manage them.
If you want to know more about Third Party Cookies and to opt out of them if you wish – see www.allaboutcookies.org and www.youronlinechoices.eu.
Our website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours. Please also note that we're not responsible for any of the content of the external websites named in this Cookies Policy.
Further information about cookies
We are continuing to work on a number of other privacy and cookie-related improvements to our website. If you'd like to learn more about cookies and how to manage them - see www.allaboutcookies.org and www.youronlinechoices.eu.
Changes to this Cookies Policy
This Cookies Policy was last modified in February 2015. As part of our ongoing initiative to comply with recent law changes, we may revise this policy from time to time by posting a revised policy on our website. We reserve the right to modify this policy at any time, so please review it frequently.
Information We Collect
Information Collected Automatically:
Whenever you visit our website, we automatically collect certain information about your interaction with us, and your use of our website. For example, we automatically collect your IP address and browser type for internal use and for security logging purposes. This is essential to help us ensure quality of service, diagnose problems with our services and to protect our users from attackers or malicious users.
In accordance with the terms and conditions, we automatically track all your activities on our website, such as the pages visited and messages posted for the protection of our users and as evidence in legal cases if it becomes necessary. This information is internally associated with your profile at login so we can keep a secure audit trail but never exposed through our web services.
Information You Send To Us:
If you choose to provide us with personal information, such as by sending us an e-mail or by filling out the registration form with your personal information and submitting it to us through our website, we collect the personal information that you provide to us and store it securely in our databases.
Use and Disclosure of Information
Automatically collected or user-provided information will only ever be shared with third parties in the following situations:
a) You have explicitly opted into receiving marketing from our sponsors, advertisers and registered third party, at which time we will share your contact details and visited venues/events history with our list of registered, recognised and trusted associates and sponsors. This information will allow the to tailor their offers, adverts and marketing to best suit your interests. We will NEVER share with third parties any message history or information regarding transactions with other users.
b) We are requested to provide your activity and personal data to the legal authorities to assist in a legal case. As per the terms and conditions agreed to during registration, we will provide any and all information requested to the legal authority on formal request to assist in their investigations and prosecutions as necessary.
Links to Third Party Products and Services
While you are visiting or using our website, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies not owned or operated by us. If you click on one of the presented offers, you will be redirected to the site of the third party, and any information you provide in response to the offer will be collected and used by the third party and not by us. Information you provide to the third party and any dealings you have with the third party will be governed by the privacy and other policies of that third party.
We offer you a variety of choices with respect to how we use and share your Personal Information.
Communications from Us. If you do not want to receive communications from us about products and services that may be of interest to you, simply indicate this preference by logging into “My Profile,” and unticking the relevant Opt In option within the Marketing section of the profile settings.
Communications from Third Parties. If you do not want to receive communications from our selected third parties about products and services that may be of interest to you, simply indicate this preference by logging into “My Profile,” and unticking the relevant Opt In option within the Marketing section of the profile settings.
Deactivation of Your Account. You may also request deactivation of your account by contacting Customer Care at
Contact Details for Written Requests. If you choose to indicate your preferences by email, please be sure to include your exact name, email address and specific preferences and send your written requests to the following email address: Customer Support
How to manage your account:
If you wish to change your profile photo, password, communication and/or opt-in preferences after you have registered, you can access your account by logging into My Profile and altering the required fields.
For security and identification purposes you cannot change your date of birth or e-mail address through the My Profile section of the website. If you wish to change these, you will need to contact customer care at
You may also request any changes, or a copy of the details we store about you in accordance with Data Protection Law by contacting customer care at Customer Support
If you choose to opt-out of the Terms and Conditions of the site, you can do this at any time by Deactivating your account. It is a requirement for use of the site and the protection of all our users that all users agree to and can be bound by the Terms and Conditions. If you wish to opt back into the Terms and Conditions in future, you can request this by emailing Customer Support or will need to re-register in order to continue use of the services in future.
We maintain electronic and procedural safeguards designed to help us protect your nonpublic personal information. For example, we use Secure Socket Layer (SSL) technology to encrypt all data you send to us through the website, including login details and throughout your session lifetime after successful login. When you establish an account with us, you must choose a password to help protect your account information.
A password is only as strong as you make it: you should select a unique password and keep it safe. You may change the password as often as you wish by going to “My Profile” and selecting "Account Update." We authorise only those persons who need to know personal information to administer your account, to provide or inform you about products and services, or to maintain, improve or administer our website to access your personal information.
Problems Signing In
Our sign-in process is designed to help protect your privacy. If you have trouble signing in to our Website, please ensure that you are using your registered e-mail address and/or correct password. If you are using your registered e-mail address and correct password, and you continue to have trouble signing in to our site, please contact